Professionals discussing notes in a bright meeting room

An intake interview serves the case file. It is not a deposition and not a counselling session. The note should show what was asked, what was answered, and what documents were mentioned—without coaching the reporter toward a preferred story.

Agree ground rules in writing with the engagement contact: who attends, whether recording is allowed, how identity will appear in the memorandum, and whether the reporter may review a factual extract. State that Online Toolsuite is documenting for the audit engagement, not offering legal advice.

Ask open questions tied to periods and documents: “Which months?”, “Which entity’s invoices?”, “Who else received this email?” Avoid questions that plant ledger conclusions. If the reporter cannot recall a figure, record that uncertainty rather than filling gaps from management’s later narrative.

Issue the memorandum promptly—ideally the next business day—so the chronology can cite it. Attach a short follow-up list of documents the audit team may request. That list often becomes the bridge between the tip and substantive testing on the financial audit.